Ducted and Ductless Heat Pumps Installations: Education VS Hard Sales
When our experts visit potential clients' homes before installing a heat pump, it marks the beginning of a trusting partnership. They don't just assess a house; they lay the groundwork for a smooth installation, ensuring our clients are content with the installation process and the results.
In this article, we would like to share our approach and insights on how technical experts should establish relationships with clients during pre-installation home assessments. Our focus is on effective communication, willingness to educate the client, and conducting sales using a friendly and trustworthy approach. These principles not only enhance the installation experience but also significantly contribute to our clients' satisfaction.