Cost of a Service Call
The cost of a service call depends on several factors.
A service call fee
A service call fee or diagnostics charge is the amount that is charged for the service technician(s) to come out and diagnose your HVAC equipment.
Normally, the fee is meant to cover common expenses associated with each service call. Some of the areas of expenses include travel expenses like truck maintenance, gas, winter tires, and travel time, as well as items like tools, ladders, and service management administration to quickly schedule your service call.
Expertise
When we send a technician to your home they have gone through many hours of initial training and ongoing specialized training and study programs to keep up to date with technology to make them qualified to perform their work well.
Timing of your call
Depending on when you call, a weekend, holiday, or evening visit may be more expensive than a weekday or regular working-hour visit.
This cost is built from things like making sure staff are available anytime, keeping the office open with phones, or after hours messaging, lights, and heat, and our employee benefits programs that make Ready Refrigeration a great place to work!
Administrative and office costs
There are many hidden costs associated with the time spent in our offices to ensure our technicians are on schedule and at your homes providing you with the highest level of service. These include the salaries of the hard-working people in the office and the cost of keeping the light and heat on to ensure a comfortable and safe work environment where all the equipment used to schedule your service calls are up to standard.
Parts and Labour
In addition to the service fee, you’ll also have to factor in the cost of labour and parts. Some repairs can be fixed on the same day, however others may need special parts ordered which may affect the cost of a service.
At Ready Refrigeration, we stock many common parts to make repairs and maintenance able to be completed quickly. In order to provide consistent service, we also spend time and money performing regular quality control checks and maintenance of our resources.
Insurance and Legal
Our business needs the same protections you provide to your health, home, and car. Our company insurance costs protect our services in case of threats such as disaster insurance for potential fires that can shut down operations, and, of course, our general liability for our vehicles, and health and dental insurance coverages for our employees.
These costs are necessary to help us prevent any problems that may interrupt our ability to provide our customers with service.
Why Hire a Professional?
Without any prior experience, tampering with your heat pump might result in additional damage or even harm. It is therefore advisable to leave these kinds of issues to the experts.
A professional will typically be knowledgeable with the most recent equipment and procedures as well as strategies to save you money in addition to having the knowledge and tools necessary to repair your heat pump. It’s important to understand that a well-maintained heat pump system will require less servicing and last longer than a neglected one.
We hope this helps you understand there is much more that goes into performing the work professionally so we can provide you with the very best service.
